1. What We Collect

Account information you provide, such as your email, name, and profile details.

Content you upload, including videos and the analytics derived from them.

Usage data, such as technical information about how you access and use the service.

Payment data is handled by our payment processor; we do not see or store card numbers.

2. How We Use Your Content

By uploading content, you grant OptiSwing a non-exclusive, worldwide, royalty-free license to host, process, analyze, and use your content (including anonymized or aggregated biomechanical data derived from it) for internal research, development, analytics, and the training and improvement of our AI models.

We will not display your raw footage publicly without your express consent.

3. Third-Party Processors

We use trusted third-party providers to operate the service — including hosting, storage, payment processing, AI services, and email delivery. These providers may use your information only to provide their services to us, and we require them to protect it with safeguards at least as protective as this policy. A current list of sub-processors is available on request for institutional customers.

We do not sell your personal information.

4. Data Retention

We keep your account information and uploaded content for as long as your account is active. When you delete your account, we delete your personal information and uploaded content, except for records we must keep to meet legal obligations (such as billing records). Anonymized or aggregated data that no longer identifies you may be kept.

5. Your Rights

You can delete your account and its data at any time in the OptiSwing app (Profile > Account & data > Delete Account), and turn off AI processing in the same place. You can also request access to, correction of, or deletion of your personal information by emailing support@optiswing.com. We will respond within 30 days.

6. Contact

Questions about this policy? Email support@optiswing.com.